York Castle Museum

Accessibility

Please Note

The museum is closed for refurbishment until Yorkshire Day, August 1, 2010. Apologies for any inconvenience.

Parking

Cars can drop off at the main entrance of the museum and need to enter the Museum Gardens by the Museum Street entrance. For cark park information and a map, see How to Find Us.

Museum building

There is a ramp at the front of the building and the main entrance area is fully accessible.

The museum is on three floors and there is a lift. The lower ground and ground floor are fully accessible to wheelchair users. The first floor is accessible, but at busy times there may be a delay in using the lift, as only one wheelchair user is allowed on the first floor at one time due to fire regulations.

There are handrails on the stairs and there is seating available around the museum.

Toilets

There is one disabled toilet on the lower ground floor.

Shop

The shop is fully accessible.

Help

If you would like to make special arrangements for your museum visit, please contact us and we will be happy to help.